Shipping policy

Shipping Policy

Thank you for shopping with MOREGOSU.

We currently ship orders to customers within the United States.

Order Processing

Orders are typically processed within 1–2 business days.

Orders placed on weekends or public holidays may begin processing on the next business day.

During high-volume periods, promotions, or holidays, processing times may occasionally be longer.

Estimated Delivery

After your order has shipped, estimated delivery is typically 3–5 business days.

Delivery times are estimates and are not guaranteed. Delays may occur due to carrier conditions, weather, holidays, incorrect addresses, or circumstances outside our control.

Shipping Rates

Any applicable shipping charges will be displayed at checkout before payment is completed.

Order Tracking

When tracking information is available, you will receive a shipping confirmation email containing your tracking number or tracking link.

Please allow some time after shipment for the carrier’s tracking system to update.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

If you notice an error in your address, please contact us as soon as possible at:

support@moregosu.com

We cannot guarantee that an address can be changed after an order has entered fulfillment.

Delayed or Missing Packages

If your package appears delayed, please check the carrier tracking information first.

If you believe your package is lost or there is another delivery issue, contact us at:

support@moregosu.com

Please include your order number.

Damaged Packages

If your order arrives damaged, please contact us as soon as possible.

When possible, please provide photos of:

- The damaged item
- The packaging
- The shipping label

We will review the issue and help determine the appropriate solution.

International Shipping

At this time, MOREGOSU primarily ships within the United States.

Contact

For shipping questions, please contact:

support@moregosu.com